The School of St Jude is a trailblazer in charitable education across Africa. Annually, we provide 1,800 students with free, high-quality education, offer hundreds of graduates opportunities for higher education, and supply over 20,000 government school students with excellent teachers. St Jude’s is supported by generous donors from around the globe who help make our mission of providing bright, underprivileged Tanzanian students with access to quality education a reality.
Position: IT Officer
Who you are
- A detailed-oriented individual with a strong problem-solving mindset
- Excellent communication skills, both verbal and written
- Ability to work under pressure and handle multiple tasks efficiently
- Enthusiastic about staying updated with the latest technology trends and advancements in the IT field
- Ability to learn new technologies and concepts quickly
- Strong customer service, interpersonal, and communication skills
- You go to sleep at night dreaming about optimizing systems and enhancing cybersecurity measures
What you’ll do
- Serving as the second point of contact for IT support within the organization
- Perform regular maintenance and troubleshooting of hardware, software and network systems
- Provide technical support to end-users and resolve IT- related issues promptly
- Collaborate with the internal teams to implement IT projects and upgrades
- Monitor and maintain IT security systems and measures
- Assist in planning and implementing IT infrastructure improvements to enhance efficiency and productivity
- Foster positive working relationships with the team members and stakeholders.
- Meet Key Performance Indicators (KPIs) such as project deadlines and quality standards
- Plan and implement strategies to achieve project objectives efficiently
- Ensure effective communication and collaboration throughout the implemented project lifecycle
What we’re looking for
- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field
- Minimum of 2 – 3 years’ experience in IT support or a similar role
- Proficiency in MS Operating Systems, Linux, Networking Protocols and Troubleshooting, Report Writing, Hardware Troubleshooting, and IT security principles and frameworks
- Strong analytical and problem-solving skills
- Proactive and outside-the-box thinker
- Demonstrates ability to work independently and as part of a team, with a strong commitment to professionalism and confidentiality
- Has a strong passion for technology.
- Has a strong Networking; Computer Software and Hardware Troubleshooting Skills.
Why us
- The opportunity to use your talents and expertise to fight poverty through education and make a positive impact in Tanzania
- Join a flexible and supportive community of international and local employees
- Ample opportunities for career progression and development
- Mid-morning tea and lunch (during working days)
Are you interested?
Send your cover letter and an up-to-date Curriculum Vitae to recruitment@schoolofstjude.co.tz (subject line MUST include the reference number: TSOSJ/HR/IT/01/03/25)
Applications close on 21 st April 2025; only shortlisted candidates will be contacted.