ENVI Paje, set to debut in late 2025, is poised to become a premier hospitality destination in the region. Situated on the iconic Paje Beach in Zanzibar, the lodge is surrounded by swaying palm trees and untouched Indian Ocean shores. The property will feature 22 carefully crafted villas—most with private pools—offering a harmonious mix of laid-back luxury and natural splendor. More than just a lodge, ENVI Paje aims to foster a dynamic, mindful community where hospitality talent can truly flourish. Guests and team members alike will enjoy a signature restaurant, a beachfront infinity pool, and a thoughtfully designed wellness area that encourages connection and well-being.
THE ROLE
The General Manager will be responsible for the successful planning and execution of the
eco lodge’s opening, ensuring a memorable guest experience that aligns with ENVI
Standards, vision, and the property’s creative concepts. The General Manager plays a
critical role in maximizing guest satisfaction and driving the strategic development of the
property. Key responsibilities include building a strong and dedicated team, developing
and implementing sales and marketing strategies and managing all financial activities
such as budgeting and forecast
Position: General Manager
RESPONSIBILITIES
Pre-Opening
- Establish a timeline for pre-opening activities and ensure all tasks are completed
on time. - Develop a budget for pre-opening activities and ensure that all expenses stay
within the budget. - Develop, implement, and manage ENVI’s operating policies and procedures.
- Hire and manage pre-opening staff, including selecting, training, and evaluating
personnel. - Oversee construction and handover of the hotel, ensuring that all specifications
are met according to the Lodge brand standards. - Develop and manage the Lodge’s pre-opening marketing efforts.
- Negotiate contracts with vendors and suppliers for the Lodge operations, order
supplies and stock amenities. - Secure necessary licenses and permits for the Lodge operations.
- Arrange for inspections by local and state authorities.
- Ensure that appropriate safety and security measures are in place.
- Prepare the Lodge for opening day
Daily operations:
- Ensure the Lodge operates and maintains ENVI’s sustainability standards at all
times. - Establish and maintain high-quality standards and ensure customer satisfaction.
- Ensure all departmental operations manuals are prepared and updated annually.
- Development of marketing, sales and communication strategies aimed at
developing the occupancy rate and turnover of the company. - Prepare a yearly marketing plan for the Lodge in cooperation with the Sales &
Marketing Department, including competitor analysis and a revision of National
and global trends. - Maintain an active relationship with the Lodge PR manager/company to drive
campaigns to be financially successful. - Attend and actively contribute to all relevant staff meetings and Lodge training.
- Monitor and control staffing levels to ensure profitability and quality of service.
- Harmoniously and ethically manage human resources (organisation, training,
management) and maintain good relations with local authorities, service providers
& suppliers. - Prepare/consolidate the yearly budget for the Lodge in cooperation with the
Finance Department. - Daily financial management of the operation and monthly reporting according to
the company’s criteria (meet the financial objectives regarding turnover, costs, and
achieve profitability objectives). - Monitor customer feedback and take corrective action as needed.
- Implementing and monitoring preventive maintenance plans facilitates general
maintenance and maintains high-quality standards. - Excellent relations with the local community and compliance with all local
regulations.
REQUIREMENTS
- Minimum 5 years of senior management experience in a boutique hotel/resort or
Safari/outdoor Lodge, including pre-opening experience. - A higher education degree in Hotel Management, Hospitality Business
Administration or a relevant field is an advantage. - An energetic, proactive individual with experience in the sustainable concept of
providing a personal and life-changing guest experience. - Experience managing a safari lodge or boutique property and a genuine interest in
the outdoors and nature. - High standards of service excellence and a passion for the industry.
- Exceptional Food and Beverage knowledge and a creator of unique guest
experiences. - Strong financial capabilities.
- Exceptional English, an additional language would be preferable.
- A clear understanding of fundamental labour law and disciplinary procedures.
- A developmental approach to staff.
- Diligence and self-motivation to meet deadlines
How to Apply:
Please follow the link provided below.