Branch Manager at KCB Bank
KCB Bank is one of the leading financial institutions in East Africa, known for its strong presence, innovative banking solutions, and customer-focused services. Established in 1896, the bank has grown to become a trusted provider of financial products such as savings and current accounts, loans, mortgages, and digital banking platforms. With branches across Kenya, Tanzania, Uganda, Rwanda, Burundi, South Sudan, and a representative office in Ethiopia, KCB Bank plays a major role in promoting regional economic growth and financial inclusion.
Its commitment to technology-driven services and community development initiatives continues to position it as a top choice for individuals and businesses in the region.
Branch Manager
Job Description
- Achieve profitability targets through revenue maximisation and prudent cost management.
- Grow and monitor branch’s liability and asset portfolios to achieve business targets;
- Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling;
- Overall management of the branch through efficient utilization of resources.
- Delivery of excellent customer service through maintenance of high service standards.
- Ensure compliance to Enterprise Wide Risk Management Framework.
- Motivate, coach and develop a high performing team.
How to Apply: