Direct Sales Officers – SME Business Accounts Acquisition at I&M Bank, July 2025
Job Overview
Job Title: Direct Sales Officers – SME Business Accounts Acquisition
Employer: I&M Bank Tanzania
Department: Retail & Digital Banking
Location: Dar es Salaam
Main Responsibilities:
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Market the bank’s personal loan products to employees of affiliated institutions.
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Identify potential clients within these organizations and facilitate their onboarding to the bank.
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Ensure full compliance with all Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations during the account opening process.
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Keep detailed and accurate sales records and submit them to the designated bank officer to ensure timely commission processing.
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Meet or exceed sales goals as outlined by the bank.
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Act as the bank’s key contact in your assigned territory, addressing client questions, concerns, and passing along relevant feedback to internal teams.
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Carry out additional marketing responsibilities as delegated.
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Follow all internal conduct guidelines and comply with applicable legal and regulatory requirements.
Risk Management Duties:
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Properly apply and make use of risk management tools.
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Address and resolve any audit findings or risk exceptions efficiently.
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Foster a culture that emphasizes proactive risk awareness and compliance.
Key Skills and Competencies:
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Strong abilities in sales and marketing
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Excellent interpersonal and communication skills
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Negotiation and research capabilities
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Proficient in Microsoft Office applications
Qualifications and Experience:
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A bachelor’s degree in Business Administration, Finance, Banking, or a closely related field
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A minimum of one year of experience in sales
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Previous experience in banking sales is an added advantage
