Senior Manager Elite Banking at Exim Bank, August 2025

Job Overview

Nafasi za kazi

👉 BONYEZA HAPA >>> Maswali ya Usaili, Matangazo ya Kazi Serikalini, Viwandani

Position Title: Senior Manager – Elite Banking

This position is responsible for leading a team of Elite Relationship Managers (RMs) to provide tailored financial solutions and exceptional service to high-net-worth individuals. The goal is to address clients’ unique financial needs, drive business growth, and cultivate lasting client relationships.

Key Responsibilities:

  • Oversee the acquisition, development, and retention of Elite Banking clients through Elite RMs.

  • Achieve fee income targets by managing both existing and new-to-bank (NTB) Elite client portfolios, ensuring profitability.

  • Build strong personal and professional relationships with clients to understand and support their long- and short-term financial goals.

  • Enhance client satisfaction and loyalty by delivering customized financial advice and services.

  • Mentor and coach team members daily to improve planning, prioritization, skills, and mindset.

  • Serve as a direct supervisor to assigned support staff, ensuring resources are aligned to provide top-tier service to Elite clients.

  • Develop strategic partnerships that offer exclusive benefits and discounts for Elite clients.

  • Conduct periodic reviews of client financial portfolios to ensure alignment with their goals.

  • Seek out and develop new business opportunities from current and potential clients.

  • Collaborate with internal departments to deliver comprehensive and cohesive financial services.

  • Keep up with market trends and product innovations to offer timely and relevant advice.

  • Ensure all activities comply with internal policies and regulatory standards.

  • Carry out any additional tasks assigned.

Qualifications & Experience:

  • A bachelor’s degree in Finance, Business Administration, or a related discipline.

  • Minimum of 5 years’ experience in a similar role within the banking or financial industry.

  • Strong communication and interpersonal skills.

  • Proven expertise in managing high-value client relationships.

  • Solid understanding of a wide range of financial products and services.

  • Strong analytical and problem-solving capabilities.

  • Professionalism, discretion, and the ability to maintain client confidentiality.

  • Self-driven and capable of working both independently and collaboratively.

Application Instructions:

CLICK HERE TO APPLY

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